Terms & Conditions

Welcome to Lemurra Traders. These Terms and Conditions govern your use of our website and services. Please read these terms carefully before using our website or making any purchases.

1. Acceptance of Terms

By accessing and using the Lemurra Traders website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Website Use

2.1 Permitted Use

You may use our website for lawful purposes only, including:

• Browsing and viewing our products
• Making legitimate purchases
• Contacting us for customer service
• Reading our content and policies

2.2 Prohibited Use

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the website's functionality
• Use automated systems to access the website
• Transmit viruses or malicious code
• Impersonate others or provide false information

3. Product Information and Pricing

3.1 Product Descriptions

We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions, colors, information, or other content available on the website are accurate, complete, reliable, current, or error-free.

3.2 Pricing

All prices are listed in Indian Rupees (INR) and are subject to change without notice. We reserve the right to modify or discontinue any product at any time. Prices do not include applicable taxes, shipping, or handling charges.

3.3 Availability

Product availability is subject to change. We do not guarantee that all products will be available at all times. If a product becomes unavailable after you place an order, we will notify you and provide options for cancellation or substitution.

4. Orders and Purchases

4.1 Order Acceptance

All orders are subject to acceptance by Lemurra Traders. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product unavailability
• Pricing errors
• Suspicious or fraudulent activity
• Violation of these terms

4.2 Payment Terms

Payment must be made at the time of order placement. We accept various payment methods as displayed on our website. All payments are processed securely through our payment partners.

4.3 Order Confirmation

Upon successful order placement, you will receive an order confirmation email. This confirmation does not guarantee order fulfillment, which is subject to product availability and our acceptance of the order.

5. Shipping and Delivery

5.1 Shipping Methods

We offer various shipping options as displayed during checkout. Shipping times are estimates and may vary based on location, shipping method, and product availability.

5.2 Delivery

Delivery is made to the address provided during checkout. You are responsible for ensuring the delivery address is correct and accessible. We are not responsible for delivery delays due to incorrect addresses or recipient unavailability.

5.3 Risk of Loss

Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

6. Returns and Refunds

6.1 Return Policy

Our return policy is governed by our separate Return Policy, which is incorporated into these Terms and Conditions by reference. Please review our Return Policy for detailed information about returns, exchanges, and refunds.

6.2 Refund Processing

Refunds will be processed according to our Return Policy. Processing times may vary depending on the payment method and financial institution.

7. Intellectual Property

7.1 Ownership

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Lemurra Traders or its content suppliers and is protected by copyright laws.

7.2 License

We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works without our express written consent.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

9. Disclaimers and Limitations

9.1 Website Availability

We strive to maintain website availability but do not guarantee uninterrupted access. We may temporarily suspend or restrict access for maintenance, updates, or other reasons.

9.2 Product Warranties

Products are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

9.3 Limitation of Liability

In no event shall Lemurra Traders be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the website or products.

10. Indemnification

You agree to indemnify and hold harmless Lemurra Traders, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the website or violation of these terms.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in Tamil Nadu, India.

12. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after such changes constitutes acceptance of the modified terms.

14. Contact Information

We will respond to your inquiry within a reasonable timeframe.